How can I sell my products?
Whatever your business is, you'll need to make people aware of
it, especially in the early stages as you're getting started.
Word of mouth is the cheapest and easiest way - tell all your
friends and family and get them to tell their friends. Ask your
customers to tell their friends about you - give them a discount,
upgrade or extra for recommending someone.
Online
The more 'niche' or exclusive that your product or service is, then
the better it will generally sell online.
People are much more likely to take the added perceived risk
of buying online if the product is unusual or hard to source especially
if you have taken the trouble to set up a secure online
shop ( there are lots of simple solutions to doing this
- you'll be surprised how easy it is!).
If you're offering a service then create a website
to give potential customers an idea of an idea of the prices and
services you provide.
Make it as informative as you can and give as many prices as
possible - one thing that's guaranteed to make potential customers
move on is an amateur-looking website with no contact information
and no idea of what things will cost them.
Have a dedicated phoneline or mobile for the
business and answer it professionally - Write a script and practice
with your friends if you need to untill you sound confident. Even
something simple like 'Good Morning, work at home website. How
can I help you?' sets the conversation off on a professional footing
and makes it more likely that you'll get the work!
If business levels allow, don't forget that there are also a
wide range of answering services available to take calls on your
behalf and forward messages to you.
Offline
If you want to sell locally, then there a number of options which
can give good returns on your time - choose the methods that you
think will suit your product best and mix and match them. Don't
forget, there are still a lot of potential customers who don't
have a computer and while it might take a bit longer to find them,
they are still worth pursuing!
Car Boot Sales.
These are cheap to enter and can be a great way of testing the
market, especially with low -ticket items. If you've never been
to one before, it's always best to make a couple of trips to your
chosen market as a buyer to get an idea of how things work.
Talk to sellers and ask them what they think of the market and,
if they are regulars ask if they have any hints and tips such
as best area to be in, best days etc. Most sellers will be happy
to chat to you if you pick your moment and ask politely (and especially
if you make a purchase). Some car boot sales are held in conjunction
with markets and while this helps with drawing buyers in, it can
attract different kinds of punters on different days so do your
research and pick the right day.
The golden rule with car boot sales is to arrive early and allow
time to get set up before the public turn up. Also watch out for
other dealers rummaging through your stuff as you're setting up
and offering to buy at knock-down prices. It's not unknown to
sell something like this and then take a walk around later to
see the same item on sale at a mark up! So don't price to cheap
to begin with - you can always discount later if things aren't
shifting and you don't want to take anything home.
Weekly Markets.
A weekly market is a step up from a car boot sale and can help
you get established as a regular business. Find out about them
from your local council or ask around at the market itself. Renting
a stall in a busy market can get you a lot of passing trade for
a low outlay. You can find a local market by using the interactive
map on the National
Market Traders' Federation website. They also offer advice
and public liability insurance which you'll need if you are trading
professionally.
Contact your local market and ask about opportunities as a casual
trader, many markets will advise you to get there early as they
run a queuing system for casual traders - if one of the regulars
doesn't turn up by a given time, you'll be given the opportunity
to rent that pitch. If you haven't decided on the kind of things
you'll be selling, look for a 'gap in the market' and aim to fill
that particular hiche.
Bear in mind that unless you're operating in something like a
specialist antiques, crafts or collectables market, your customers
will be looking for 'cheap and cheerful' rather than luxury items
so keep prices as low as you can.
Craft
Markets and fairs.
If you are selling crafts or gifts, then a craft market can put
you in touch with the right customer base. Again, you can find
out about them from your council or by asking around at the market.
Stallfinder
has a useful searchable list which enables you to find craft shows
etc by county, type or date.
As with other types of markets, if you are new to selling at
markets, it's best to go to a few as a visitor to get the feel
of things, assess the competition and get an idea of pricing.
Renting a stall at an event.
Search for events in your area or which you think you could sell
at and contact the organisers. Many events have opportunities
for stallholders ranging from food sales to crafts and goods related
to the event. Many specialist suppliers do a good proportion of
their business at events - for example militaria suppliers at
military re-enactments, equestrian suppliers at horse shows etc.
Even a general event like a summer fete can be worth attending
if you have the right product.
Talk to local shops and galleries about buying your stuff or
selling it on commission.
Don't be shy about calling in to local shops and galleries with
a sample of your wares. If your product is saleable, you can often
do a deal with a local shop to offer your stuff on a sale-or-return
or commission basis. Don't be too ambitious to start off with
and be willing to negotiate on pricing and percentages. Restaurants
and cafes are also useful outlets for paintings and photographs,
as these don't take up any floor space and (hopefully!) improve
the decor.
Tell everyone you meet.
Self-explanatory! Sell your business to your friends and family
and ask them to tell their friends and family too. Keep flyers and
business cards with you at all times and hand them out, keep leaflets
in the car and when you hve a few moments free push them through
letter boxes, under windscreen wipers and into peoples hands! Don't
be shy - you've got a great product or service and you need to get
the word out.
Classified ads in your local magazine and free newspaper.
Advertising in your local paper can be a lot cheaper than you think,
ask for a discount for more than one insertion and don't forget
that parish magazines, neighbourhood and district magazines and
school newsletter can offer a cheap way of getting your message
across.
Leaflets and cards in local shops, newsagents etc.
Put cards up in your local shops and newsagent. Many supermarkets
now offer boards where local tradespeople can put up business
cards or adverts. This still works really well for services such
as gardening, ironing or cleaning as many customers will consider
using a 'local' service if they find it but may not necessarily
search online for one.
Distribute leaflets.
Printing costs have come down and down over the past few years
and the process of designing a leaflet of poster is much easier
using a computer. Most printers will help you with advice on producing
a professional-looking leaflet or will even include design in
the costing. Always get someone else to proof read the leaflet
before you go to print and make sure you include as many contact
options as possible ( web address, email, landline contact number,
mobile number, skype, facebook, twitter, and of course a postal
address ) to make it easy for your potential customers to check
you out.